Frequently Asked Questions

Young People FAQs

We have houses all across the Brisbane region. Before you come into care with us, you will find out your address. Your house will be staffed with Youth Workers who will care for you and ensure your needs are met.

You might live with another Young Person or by yourself for a short period. If you live with someone else, we will give you some information about them before you move in and tell them about you too.

That depends on you! We will help you get to school, meet your friends, see your family, or access things like swimming spots, parks, or shopping centres.

Of course! We will help you to see your friends at their house or in the community.

We will help you to stay in the same school by transporting you there and back each day.

Yes! All of our Youth Workers love taking Young People to play sports and will help support your interests.

You will have a Case Worker who will spend most of their working time with you. They are the best to speak to, but you can also speak to any other Mentor, a Team Leader or Manager, your CSO, or the Community Visitor.

We will help you in any way needed. We can support, advocate and care for you. We will buy you clothes, keep you fed, encourage education, and spend time hanging out with you. If you need some specific help—just ask!

You can stay with HRC until you turn 18. Before this happens, we will help you to build life skills so that you can transition to independent living.

A Case Worker is your go-to person that helps you build a routine, set and achieve goals, and advocate for your best interests.

A Mentor is someone who you can trust to help you with the day-to-day challenges of life. Lots of people have informal mentors in their life, whether it be a teacher from school, a sports coach, an uncle, or a trusted friend. HYPAR Mentors are just another option and can provide you with supportive relationships to help you reach your goals.

Yes. All our Mentors and workers in the house are male, we are a male-to-male service. However, office-based staff, including Team Leaders and Management, are male and female.

Yes. HYPAR Mentors actively strive to engage with you in the community and help you explore your interests.

HYPAR WILD offers adventure activities in a safe space for Young People to explore their potential while supported by positive role models. Activities include kayaking, canoeing, mountain biking, rock climbing, abseiling, fishing, bushwalking and camping.

Absolutely, HYPAR WILD is available to all Young People who are with HYPAR Residential Care.

Yes. HYPAR Mentors can help you type up a CV, dress for an interview, and even help you find a field or job that best suits your skills and interests.

HYPAR Residential Care provides a male-to-male service only at this time, but we can refer you to suitable services based on your requirements.

Parents & Care Givers FAQs

We have houses all across the Greater Brisbane region. Speak with your child’s Child Safety Officer if you would like to request the address.

You can speak with the CSO, your child’s Case Worker, or their Team Leader. You can also request to speak with the Service Manager at any time.

This depends—check with your child’s CSO if you would like to arrange this.

As long as there is no reason to prohibit this, our staff will facilitate contact with friends.

In most cases you can. Just ask!

Like many households, we have a routine. We help Young People get ready for school, help with chores and homework, take them to activities, and prepare their meals.

The Department will fund the placement. We provide Young People in our care with the opportunity to earn pocket money, activity money, and a takeaway night each week.

They will be transitioned out of care. This plan will begin once they turn 16 and will involve all of the stakeholders in your child’s life.

We would love that—we want your child to feel safe, secure, and valued, and knowing this goes a long way in helping them feel this way.

In most cases, you will, however, sometimes this will go through the CSO.

HYPAR adheres to and upholds all legal and lawful privacy obligations and will only share your information where legally obliged to do so or at your request.

Our Privacy Policy can be viewed here.

A Mentor is someone who you can trust to help Young People with their day-to-day life challenges. Lots of people have informal mentors in their life, whether it be a teacher from school, a sports coach, an uncle, or a trusted friend. HYPAR Mentors are just another option and can provide participants with supportive relationships to help them achieve their goals.

Yes. All our Mentors and workers in the house are male, we are a male-to-male service. However, office-based staff, including Team Leaders and Management, are male and female.

Yes, HYPAR Mentors work with Young People to re-engage or further engage them in the community and enable them to explore current interests or find new ones.

HYPAR WILD offers adventure activities in a safe space for Young People to explore their potential while supported by positive role models. Activities include kayaking, canoeing, mountain biking, rock climbing, abseiling, fishing, bushwalking and camping.

Absolutely, HYPAR WILD is available to all Young People who are with HYPAR Residential Care.

Absolutely. Mentors can help Young People achieve their study goals, from assisting in accessing classes to navigating any administration hurdles thrown their way.

Yes. HYPAR Residential Care Mentors can help Young People type up their resume, dress for an interview, and even help them find a field or job that best suits their skills and interests.

HYPAR Residential Care provides a male-to-male service only at this time, but we can refer you to suitable services based on your requirements.

Industry Professionals FAQs

Please send an email to info@hyparresidentialcare.com.au.

HYPAR Residential Care operates throughout Greater Brisbane and the surrounding South East Queensland region.

We are a male-to-male service with a focus on Mentoring and Relationship building. Our service believes having a strong relationship is the cornerstone for a Young Person to obtain positive outcomes.

Yes, we often provide tailored support, please send the details to info@hyparresidentialcare.com.au.

Please send an email to info@hyparresidentialcare.com.au.

HYPAR adheres to and upholds all legal and lawful privacy obligations and will only share your information where legally obliged to do so or at your request.

Our Privacy Policy can be viewed here.

Yes. All our Mentors and workers in the house are male, we are a male-to-male service. However, office-based staff, including Team Leaders and Management, are male and female.

Yes, HYPAR Mentors work with Young People to re-engage or further engage them in the community and enable them to explore current interests or find new ones.

HYPAR WILD offers adventure activities in a safe space for Young People to explore their potential while supported by positive role models. Activities include kayaking, canoeing, mountain biking, rock climbing, abseiling, fishing, bushwalking and camping.

Absolutely, HYPAR WILD is available to all Young People who are with HYPAR Residential Care.

Absolutely. Mentors can help Young People achieve their study goals, from assisting in accessing classes to navigating any administration hurdles thrown their way.

Yes. HYPAR Mentors can help Young People type up their resume, dress for an interview, and even help them find a field or job that best suits their skills and interests

HYPAR Residential Care provides a male-to-male service only at this time, but we can refer you to suitable services based on your requirements.